FREQUENTLY ASKED QUESTIONS

Standard check-in is 3PM and checkout is 11AM. Early check-in or late check-out may be requested, for a fee, through Guest Services and during the online booking process.

Our modification and cancellation terms vary per rate plan booked. Please refer to the reservation policies while you are making your reservation. These can be found during the booking process and in your reservation confirmation.

Your credit card will be authorized at check-in for room + taxes + confirmed incidental charges plus an additional amount for each night of stay

Any unused funds will be released by the hotel immediately at check-out; depending on your individual bank’s processing speed, the funds will be back in your card anywhere between one to five business days -expect longer for international cards outside of Canada and North America.

The SoHo Hotel Toronto is near Union Station and the closest subway station to the hotel is St Andrew.

The SoHo Hotel Toronto offers several event rooms for hosting private special events and also partners with event-only venues in downtown Toronto.

Yes the hotel is affiliated with one of the world's top luxury boutique brands, Preferred Hotels Group. I Prefer loyalty points are also available for guests and event planners.

SoHo Hotel Toronto offers rooms with views of the CN Tower.  Please contact our reservations team to check for availability.

The SoHo Hotel Toronto is very near to Toronto’s top attractions including the CN Tower, Rogers Centre home of the Toronto Blue Jays, Metro Toronto Convention Center, Steam Whistle Brewery, Royal Alexander Theatre and the Ed Mirvish Theatre.

The SoHo Hotel Toronto is in the heart of the Entertainment District and close to world class restaurants and bars.

SoHo Hotel Toronto is proud to offer accessible accommodations to ensure the comfort of all our guests.

Connected to the main hotel are the SoHo Residences which offer luxury one- and two-bedroom suites with fully equipped kitchens, ensuite laundry plus weekly housekeeping services.

SoHo Hotel Toronto features all the latest hotel deals and spa packages on its website’s Offers page.

SoHo Hotel Toronto features heated underground self-serve parking with direct access to your guest room floor for only $45/night plus applicable taxes.

The SoHo Hotel Toronto offers in room spa services and partners with the top spas in Toronto.

The SoHo Hotel Toronto offers a salt water indoor pool, hot tub, steam room and extensive fitness facilities.

The SoHo Hotel Toronto is one of the top-rated hotels due to its guest satisfaction ratings. With only king beds the hotel is adult friendly. Reviews consistently highlight a fantastic location, oversized rooms, bedside controls and heated marble floors.

The Soho Hotel Toronto is entirely non-smoking. The hotel reserves the right to charge up to $3,000 per room for any violation.

The SoHo Hotel Toronto is a pet-friendly hotel. There is a $75 fee per stay and per pet. Maximum weight is 40Lbs.